Job : Account Manager Germany (f/m/d)

Are you ready to elevate the customer experience as an Account Manager at Netflix? 🌐

💼 Your Responsibilities 💼
• Collaborate with Agency Sales Partners to understand client goals and deliver exceptional customer service.
• Conduct weekly Pipeline & Pacing meetings with Agency Sales Partners to align on upcoming launches and active campaign performance.
• Build Media Plans and contribute to RFP responses focusing on campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with clients on gathering campaign launch assets.
• Work with cross-functional teams to produce custom creative assets.
• Coordinate closely with Ad Operations for flawless campaign implementation and technical troubleshooting.
• Oversee the delivery performance of ad campaigns and partner with clients on optimization tactics.
• Provide clients with detailed campaign performance reports, including post-campaign wrap-ups.
• Navigate campaign escalations and contribute to long-term solutions to prevent similar issues.
• Maintain an in-depth understanding of ad products, sponsorship offerings, targeting capabilities, and advertising policies.
• Contribute to the monthly billing & invoicing process with clients and finance.
• Establish strong working relationships with client and agency partners.

👤 We’re Looking For 👤
• At least 4 years of experience in Account Management and/or Sales Planning in the digital media industry, focusing on video advertising.
• Experience with Sales Operation systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales and marketplaces, including Direct IO, Programmatic Guaranteed, and PMP advertising.
• Excellent verbal and written communication skills in English and German.
• Strong analytical and strategic thinking abilities, with a knack for making data understandable for cross-functional stakeholders.
• Proven project management skills, with the ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

🌈 We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. 🌈